Radio sanitization became a formalized rental service expectation following the COVID-19 pandemic, but hygiene has always been a quality consideration for professional rental providers — particularly for earpieces and surveillance kits that make direct contact with skin. A professional sanitization protocol includes wipe-down of all radio surfaces with appropriate disinfectants, replacement or cleaning of earpieces between uses, battery inspection, and documentation that the protocol was completed for each unit. For hospitality clients, healthcare facilities, and organizations with duty-of-care obligations, sanitization protocol documentation is increasingly a standard procurement requirement.
